Although Windows Phone 8 is really stable, problems with your phone can occur. If you have some problems with your phone it might be wise to soft reset your phone, this often solves any problems you have. A soft reset is like restarting your computer.
A more drastic measure is a hard reset. A hard reset will delete all of your personal data from the phone, after a hard reset your phone will be in the same state as when you first turned it on after purchase.
In this how to you will learn how to perform both a soft and a hard reset.
To do a soft reset:
- Press down the Volume Down + Power button
- Hold until your device vibrates (takes around 15 seconds)
To preform a hard reset:
- Go to Settings > About
- Select reset your phone
- wait (this can take up to an hour!)
- Your phone is as good as new